Rental Policies

Updated 10/20/2020

By booking a reservation with Gulf Tide Vacations, you are agreeing that you have read, understand, and agree to the rental polices listed herein by Gulf Tide Destin, LLC which will be listed as Gulf Tide Vacations going forward.

If you booked this home using VRBO you agree that this rental agreement supersedes any agreement and policy’s listed within this document are enforceable. This includes but not limited to cancelation policy.

Reservations

Reservations may be made up to two years in advance either online or by visiting https://gulftidedestin.com or by calling 1.866.990.GULF.

Reservations must be made by an adult over the age of 25 with a valid credit card and this adult must be staying in the property. A minimum of one person over the age of 25 for every two people staying in the property is required. No chaperoned parties or vacationing students are permitted and will be subject to immediate eviction and forfeiture of rental payment. Reservations made under a false pretense will be subject to eviction and forfeiture of rental payment. Gulf Tide reserves the right to make a substitute accommodation for you if circumstances demand.

Falsified Reservations

Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will result in immediate eviction or denial of access to the property.

Check-In and Check-Out

Gulf Tide Vacations utilizes a self-check-in and self-check-out process for the convenience of our guests. This can be accessed by visiting https://www.gulftidedestin.com and clicking on guest portal. Use the reservation holders email address and date of arrival to login.

CHECK-IN TIME IS AFTER 4 P.M. CST AND CHECK-OUT IS 9 A.M. CST. ABSOLUTELY NO Early Check-in or late check-out. A full-day rent charge will be assessed if the guest does not check-out promptly at 9 A.M. Please remember there is absolutely NO parking in the homes driveway or unloading of personal items prior to 4 P.M. During peak seasons, your rental condo/home may not be ready for occupancy until 6:00 p.m

We have our inspectors, pool, yard and other maintenance professionals along with cleaners that need unrestricted access to the home up until that time. Attempted check-in prior to 4 P.M. will result in your responsibility for any damages not yet inspected and any repairs necessary billed at emergency hourly rates and may result in eviction with forfeiture of all payments made.

Rental Payments

An initial rental payment of 25% of the total rental balance is required at time of booking and may be made only by Visa, MasterCard, Discover, or a bank issued debit card.

Initial rental payments are applied towards the total rental balance. All initial payments are held in an interest-bearing escrow account where all interest will accrue to Gulf Tide Vacations.

The total rental balance is due in full 60 days prior to check-in and may be made by personal check, or cashier’s check. The final rental payment is automatically charged on the due date to the same credit card used to make the advanced rental payment. To make a payment using an electronic check, money order, personal check, or an alternate credit card, you must ensure your payment is received by Gulf Tide Vacations before the final payment due date. Failure to remit the final rental payment by the scheduled due date will result in the cancellation of your reservation and the forfeiture of your advanced rental payment as well as any other payments or deposits.

Reservation Fee

All reservations are charged a one-time nonrefundable reservation processing fee. This fee is not refundable if a reservation is canceled.

Cancellations / Changes

Reservations that are not paid in full within sixty (60) days of the check-in date may be subject to cancellation and all rental payments may be forfeited.

Cancellations made before 60 days of arrival will forfeit the initial payment of 25%. Guest are encouraged to purchase Vacation Trip Protection offered by CSA Generali Travel Insurance.

Travel Insurance

CSA / Generali Travel Insurance is available at an additional charge of 6.95% of the total amount of your reservation. This plan is optional but strongly recommended in order to protect your rental payments should you need to cancel for a covered reason. Generali Travel Insurance must be purchased no later than the due date of your final rental payment. A copy of the description of coverage can be found on our website or requested by calling our office.

Worry Free Cancellation

All payments to Gulf Tide Vacation Rentals are non-refundable at the time of purchase. Travelers can add our Worry-Free Cancellation Option to their reservation for a 20% charge of the total reservation. This option will allow travelers to cancel until 30 days prior to their arrival date, no questions asked, and allow them to receive a full refund minus the 20% purchase fee. Once the stay is within 30 days to the date of arrival, it will no longer be covered by Worry-Free Cancellation and will become non-refundable.

Hurricane / Severe Weather Policy

Guests covered by CSA / Generali Travel Protection may be eligible for a full or partial reimbursement through CSA / Generali should a mandatory evacuation order be issued due to a hurricane or severe weather, subject to the terms defined within CSA / Generali’s Vacation Rental Insurance Description of Coverage. A copy of this description of coverage can be found on our website or provided by Gulf Tide Vacations upon request. We will not issue refunds for cancellations or shortened stays due to actual or anticipated hurricanes or severe weather.

Inclusive Fees

Rates include a one-time linen/towel setup. Amenity fees are included in the rental rate if your rental requires them.

Cleaning Fees

A housekeeping fee will be added to all reservations, regardless of the number of nights booked. The fee will vary depending on the size of the property. This is applied for cleaning and laundry services upon departure.

To avoid an extra cleaning charge: wash the dishes and leave the property in a neat and orderly condition. A $75 garbage removal fee will be assessed if garbage is not removed from the house at time of check-out.

Damage Wavier

A Non-Refundable Damage Waiver fee ($75-$95) is collected for each reservation. This Damage Waiver provides for up to $2000 of non-intentional damage to the unit. The person named on the reservation and all guests staying in the property will be covered for reported accidental loss or damage up to the maximum coverage limit. This does not negate your responsibilities as a tenant. You must notify Gulf Tide of any damage to the unit during your occupancy or this coverage is void.

Damage Waiver does not cover theft, gross negligence, willful or wanton conduct, intentional damage, lost keys, swimming pool passes, club cards, gate openers, garage openers, excessive wear and tear, unauthorized late check-outs, pets, smoking or any other violation of our rental policies. The damage waiver does not cover damage to or from a golf cart. Additionally, you authorize Gulf Tide to charge the credit card on file with any damage cost.

Rates and Amenities

Gulf Tide Vacation Rentals uses dynamic pricing which is based on occupancy of like homes in the area, area events, and area rental rates for similar properties. These rates are constantly changing, quotes made by Gulf Tide are only valid for 4 hours.

Rates are subject to change without notice. Gulf Tide Vacation Rentals reserves the right to modify quoted rates that may have been misquoted, regardless of how the error was made. A quote is not a legally binding contract.

Guest are provided with 8 amenity wristbands in Destiny East, these wristbands are for guest 12 and up and must be worn at all times when accessing community amenities. The 8 amenity wristbands are property of each home and are verified at check-out and check-in. Missing or damaged wristbands will be charged to the reservation holders card on file at $100 per missing wristband.

Minimum Stay Requirements

Longer minimum stays may be required during peak seasons or holiday periods. If a rental is taken for less than three days, the guest will be charged the three-night rate. ALL PROPERTIES REQUIRE A 3 NIGHT MINIMUM STAY

No Smoking

Smoking is not allowed in or around rental properties. Smoking policy violations are not covered under the damage waiver. Violation of the No Smoking policy will result in immediate eviction, forfeiture of rent, and extra charges for restoring the property to its original condition.

Any cigars, cigarette butts that are left outside the property will result in a fine of $100 per item found.

Lockout

A lockout fee will be charged if Gulf Tide is called to assist guests locked out of a property after business hours unless the lockout is due to equipment malfunction. The lockout fee will be determined by the locksmith and is due to the locksmith at the time of service.

Grilling

Grilling is only allowed in designated areas for some condos. Grilling on balconies of any condo is not allowed and will result in immediate eviction and forfeiture of rent. For properties with grills, it is the responsibility of the guests to clean the grill after each use and prior to check-out to avoid additional fees. Failure to clean the grill before check-out will result in a $100 Grill Cleaning Fee being charged to the card on file.

Kitchen

All rental properties have fully equipped kitchens including a refrigerator, stove, oven, microwave, dishwasher, coffee maker, blender, toaster, pots, pans, cooking utensils, baking sheets, baking dishes, glassware, dishware and flatware.

Rental Units and Furnishings

All vacation rental properties are privately owned and are furnished and equipped by their owners. Gulf Tide Vacation Rentals cannot make any changes to the furnishings or equipment provided by the owner. If you require special appliances or equipment, such as hair dryers, please bring them with you.

If you have any questions about what is standard in our rental properties, please contact a reservation agent. Decor, style, and color will vary & furnishings are subject to change without notice and are in “as is” condition.

Under no circumstances are furniture, bedding, mattress pads, utensils or any other property supplied with the rental property to be taken out or transferred from one property to another. If items are removed from a unit, you will be charged the cost to replace the item.

Moving of furniture is prohibited. You will be charged to place furniture back into its correct place and any repairs of any damage caused by moving items.

Refunds will not be issued for a change that has occurred in the unit. We do not warranty bed sizes or furnishings of any rental unit.

Linens and Towels

Gulf Tide Vacations provides all linens including sheets, towels, blankets, comforters and pillows. These items are to be used in the property only and should never be taken to the beach.

Linens are inventoried before and after each reservation and the cost to replace missing or damaged linens, pillows, etc. will be charged to the credit card on file.

If guest uses towels to remove makeup the guest will be charged to replace the entire set of linens/towels for the home.

Housekeeping

Rental units will be cleaned to quality standards prior to your arrival as well as after your departure. No daily maid service is provided. Please try to maintain properties as if they were your own. Renters are responsible for the cleaning of the property during their stay and for leaving the property in good condition at check-out. If a property is found abnormally dirty during the check-out inspection, an additional cleaning fee will be charged to the credit card on file.

Guest are responsible for placing trash cans out on assigned days after 7pm on Monday for Tuesday pickup and after 7pm on Thursday for Friday pickup. Trash cans must be placed inside before midnight on pickup day or the community association will issue a ticket of up to $100 per violation in which the guest is responsible for. Guest will also be charged if an excessive amount of trash is left at check out as it should be less than 1-2 bags since trash day is one day prior to check out.

Maintenance

Maintenance calls attributable to the guests will be charged to the guests. Owner or agent designated by owner may enter premises to make repairs. Units are in “as is” condition. TV’s, appliances, air conditioning equipment or any items of an electrical or mechanical nature are not guaranteed. Repairs will be made as soon as possible. However, failures will not result in refunds or adjustments.

Construction

Gulf Tide Vacations is not always an on-site company and therefore cannot predict construction plans or be held responsible for any inconvenience. No refunds can be given in the event of nearby construction.

Questions and Complaints

Property owners and management work hard to ensure the rental property and its amenities are in place and in good working order. Management will be available to handle questions, complaints and supervise any needed maintenance. In case of a maintenance issue, management will strive to have the problem repaired as soon as possible after being notified. However, no refund or rate adjustment shall be made for unforeseen failures such as the supply of electricity, water, pool filtration systems, air conditioning, telephone, internet, television or cable service, appliances, etc. It is the guest’s obligation to report any problems or damage immediately to management.

Good Neighbor Policy

Many of our rental properties are in neighborhoods that include both short-term guests and year-round residents. Guests must observe all rules and regulations related to the rental condo/home rented, including community rules provided by Gulf Tide Vacations and/or posted in the property or neighborhood. All guests, as well as owners, are required to conform to all rules and regulations of the properties. It is the guest responsibility to inform themselves and members of their party of all rules. Violation of rules will result in immediate eviction without refund.

Most homes located in residential neighborhoods are controlled by a Home-Owner Association. These associations have very strict rules that must be respected. Most violations warrant a fine that the guest will be responsible for paying. Many rental properties prohibit the onsite parking of recreational vehicles, personal watercraft (boats, trailers, jet skis, etc.) and/or restrict the number of motorized vehicles per rental unit. Many also prohibit parking on the street, more guests than the max occupancy and excessive noise.

No parties or events are allowed in any of the properties. Quiet time for all properties is 10:00 P.M. until 8:00 A.M.., in conjunction with Florida county ordinances. Please be considerate of your neighbors. Radios, stereos, and all other musical or entertainment devices will be played in compliance with the decibel level. The decibel levels cannot exceed fifty (50) decibels between the hours of 10:00 P.M. and 8:00 A.M. outdoors. Music played inside may not be heard outside of the property with the doors and windows closed. At 10:00 P.M. all guests not staying at the property must depart from the premises.

The City of Destin has a No Noise Ordinance after 10 pm. If there is a complaint regarding this issue or discourteous and rude behavior you will be asked to leave without a refund.

Owners Closet and Garages

Most properties have interior locked closets that are off limits to guests. If any items are taken from the locked closet or damage is done to the closet, the guest will be charged.

Renter Responsibility

It is understood that exceeding the maximum occupancy will result in immediate eviction and forfeiture of rent. All guests are responsible for the property, the contents of the property and themselves during occupancy. Guests must lock windows and doors securely when not on the premises and at check out. Each property is privately owned, so décor, colors and inventories may change without notice. Gulf Tide will provide a minimal amount of starter supplies, but guests are responsible for providing toilet paper, paper towels, trash bags, soaps, detergents, cleaning agents, etc.

The renter named in this agreement will be responsible for ensuring that both themselves and all guests, whether they are registered in the rental unit or not, adhere to the rules and regulations affecting the building and/ or community in which you are staying.

The renter acknowledges that management, property owners, and employees do not carry personal liability insurance and cannot be held responsible regardless of fault, for any accident, loss, damage or injury suffered by the renter, members of their party or any other guests which the renter or their party have allowed access to the property, regardless if said loss is a result directly or indirectly from acts of nature, danger incident to the sea, any body of water, fire, breakdown of machinery, equipment, acts of government or other authorities, delays or cancellations of or changes in itineraries or schedule or from acts of omission of any airline. Furthermore, the renter will release and hold harmless any and all parties involved with the rental, management, and reservations of the property and to release and hold harmless it’s owners or representatives for any loss or damage to personal property or for any injury and/or death.

Representatives of management or owners may enter the premises at any reasonable time to make repairs. Management will not be held responsible for acts of theft or vandalism or other damages to the guests’ personal items left in the unit. Neither management, nor the owner is responsible for personal items left on the premises by guest upon departure. Units may not be sublet.

Hold Harmless Agreement

You agree to and shall hold Gulf Tide Vacations and the property owner (as intended third-party beneficiary) harmless from and against all claims, demands, causes of action, damages and liability arising from or related to any of the following: (a) Any plain and visible condition of the rental property or any furniture, fixtures, or equipment therein not promptly reported to Gulf Tide upon your check-in (prompt reporting means on or before eight (8) hours from the time you check-in to the property). (b) Any unknown, non-visible defective condition of the rental property or any furniture, fixtures, or equipment in or serving the rental property. (c) Any actions or conduct, or failures to act, whether negligent or intentional, on the part of any third party resulting in personal injury, harm, or death to you or any other persons. (d) Any injury, harm, or death to you or any other guest, persons, or animals during your stay not caused by us, including any injury, harm, or death caused by any defective condition of or in the property or to furniture, fixtures, or equipment (including any swimming pool). (e) Any and all damage to the rental property or any furniture, fixtures, or equipment (including any swimming pool) in or serving the property as a result of your, or any other occupants, negligent or intentional acts, conduct, or negligent or intentional failures to act. (f) Reasonable differences and/or changes between the property’s actual condition at check-in and the condition represented on our website advertising or in our marketing materials, photographs, or other descriptions used on our website or as part of our online internet reservation system as a result of remodeling, maintenance, normal wear and tear, or similar circumstances beyond our control. (g) You agree to be responsible and liable for any/all damages to the rental property and all furniture, fixtures and equipment in or serving the property (including any swimming pool) as a result of any intentional actions or intentional failure to act on your part or on the part of any guests residing in the property with you, including children. You agree and acknowledge that your credit card or financial account may be charged for the costs to repair and/or replace any damaged property.

PRIVATE POOLS AND SPAS

A fee is required to heat private pools and or spas and must be added 7 days prior to your arrival date.

Some homes have private pools that can be heated for an additional fee. Not all pools can be heated. Homes with spas attached to pools have specific instructions that must be followed to avoid additional charges.

These pools and spas cannot be heated to different temperatures at the same time.

The pools are heated to 86 degrees.

Heaters are disabled from May through September so pools and spas cannot be heated during this time.

Gulf Tide Vacations reserves the right to disable heaters if overnight temperatures are forecasted to be below 40 degrees.

Guest should not tamper with pool equipment including adjusting valves, pool timers, pool temperatures, any guest found to have tampered with pool equipment will be charged $500 for a pool tech visit and repair and or adjustment of chemicals.

Golf Cart Rules

All of our golf carts are electric and are not designed to be driven long distances or for long periods of time. Doing so will overheat and damage the motor. If this occurs during a reservation, the person renting the home will be responsible for any and all associated repairs. This includes a complete motor replacement which could exceed $1,000.00. A replacement golf cart will not be provided.

Golf carts are only allowed to be driven by a responsible person 21 years or older with a valid driver’s license. Only street legal golf carts are allowed to be driven outside the community. Street legal golf carts are to be driven to and from your beach access only. Golf carts are not personal vehicles that can be driven wherever.

The person responsible for renting through Gulf Tide Vacation Rentals and who has agreed to the golf cart rules and regulations assumes complete liability for any bodily injury or property damage caused by the golf cart. The Damage Waiver does not include coverage for injury or damage caused by the golf cart.

The person responsible for renting through Gulf Tide Vacation Rentals and who has agreed to the golf cart rules and regulations is responsible for any loss or any damage to the golf cart or its accessories. The Damage Waiver does not include coverage for the loss or damage to the golf cart or its accessories.

When driving the golf cart, a personal, valid driver’s license and a personal, current insurance card must be in the golf cart when being driven. In the event of an accident, the driver and his or her insurance company are responsible for any injuries and damages.

Rules of the road apply when golf carts are being driven. Street legal golf carts must be parked in a valid parking spot where a normal vehicle would be parked while at the beach. The person responsible for renting through Gulf Tide Vacation Rentals and who has agreed to the golf cart rules and regulations will be responsible for all tickets, fines and any fees required to recover the golf cart it is towed or impounded.

Golf carts are to be properly secured to avoid theft, damage or unauthorized use. Golf carts must left at your rental property and in the garage every night.

Violation of any of the above rules may result in loss of use of the golf cart.

Occupancy

Effective 12/1/2018, all guests occupying a unit or home managed by Gulf Tide Vacation Rentals must be listed when completing rental agreement. Legal name and ages will be required on all guests saying in the unit or home during your stay dates. Phone numbers are also required on any guest over the age of 25. Should your guests change you are required to update Gulf Tide Vacation Rentals. I understand property I am staying at has an occupancy of {{unit.maxOccupancy}} and exceeding this number will result in removal from the property without refund.

Gulf Tide Destin, llc is the acting agent of the property owner and reserves the right to make exceptions to the above policies at any time for the best interest of the property owner(s).
Non-billing stipulations include:

  • No damage to the property or theft.
  • No violations of rental or association policies.
  • Rental is left in a neat and orderly condition.
  • All garbage is removed from the house and pool areas and placed in properly tied garbage bags.

Gulf Tide Vacations will do everything within its means to notify you of impending charges; however, Gulf Tide Vacations reserves the right to bill the credit card for violations to the policy. Any legal dispute of the damages will be contained to the State of Florida and the County in which the rental property resides.
Destin Florida Vacation Rentals