Gulf Tide Vacation Rentals Guest Rental Agreement
Reservations may be made up to one year in advance either online or by visiting https://gulftidedestin.com or by calling 1.866.990.GULF.
Reservations must be made by an adult over the age of 25 with a valid credit card and this adult must be staying in the property. A minimum of one person over the age of 25 for every two people staying in the property is required. No chaperoned parties or vacationing students are permitted and will be subject to immediate eviction and forfeiture of rental payment. Reservations made under a false pretense will be subject to eviction and forfeiture of rental payment. Gulf Tide reserves the right to make a substitute accommodation for you if circumstances demand.
An initial rental payment of 30% of the total rental balance is required at time of booking and may be made only by Visa, MasterCard, Discover, American Express or a bank issued debit card.
Initial rental payments are applied towards the total rental balance. All initial payments are held in an interest bearing escrow account where all interest will accrue to Gulf Tide.
The total rental balance is due in full 60 days prior to check-in and may be made by personal check, traveler’s check, bank money order, cashier’s check or by filling out the E-Check form. Payments made by credit card for will be charged a processing fee of 3.5% of the total charged per transaction.
CHANGES AND CANCELLATIONS:
Reservations that are not paid in full within sixty (60) days of the check-in date may be subject to cancellation and all rental payments may be forfeited.
Cancellations made after the time of booking will be non-refundable unless a worry-free cancellation option has been purchased and will result in a 100% loss of all monies paid upon cancellation. The loss can be avoided if worry-free cancellation option or Travel Protection Insurance was purchased and the reason for cancellation is covered under the travel insurance policy. If you should have to cancel your reservation, please notify us immediately of any cancellation requests.
Should a mandatory evacuation take place in the county that your property is located in and within your reservation date(s), we will allow you to apply the unused portion of your rent and fees (other than the cleaning and resort fees) to another date. If there is an increase in the rate due to season pricing, you will be responsible for the difference. NO REFUNDS will be given if there is a decrease in the amount. You can opt into Worry-Free Cancellation at any time prior to when the final payment is made. Once the final payment is made, this policy is no longer available to purchase.
MONTHLY RESERVATION CANCELLATIONS: Monthly renters must cancel one hundred twenty (120) days prior to check-in. Monthly renters who make a change that results in a shortened stay must be made at least ninety (90) days prior to check-in.
WORRY-FREE CANCELLATION OPTION:
All payments to Gulf Tide Vacation Rentals are non-refundable at the time of purchase. Travelers can add our Worry-Free Cancellation Option to their reservation for a 5% charge of the total reservation. This option will allow travelers to cancel outside of 30 days prior to their arrival date, no questions asked, and allow them to receive a full refund minus the 5% purchase fee. Once the stay is within 30 days to the date of arrival, it will no longer be covered by Worry-Free Cancellation and will become non-refundable.
A Non-Refundable Damage Waiver fee ($75-$95) is collected for each reservation. This Damage Waiver provides for up to $2000 of non-intentional damage to the unit. The person named on the reservation and all guests staying in the property will be covered for reported accidental loss or damage up to the maximum coverage limit. This does not negate your responsibilities as a tenant. You must notify Gulf Tide of any damage to the unit during your occupancy or this coverage is void.
The Damage Waiver does not cover theft, gross negligence, willful or wanton conduct, intentional damage, lost keys, swimming pool passes, club cards, gate openers, garage openers, excessive wear and tear, unauthorized late check-outs, pets, smoking or any other violation of our rental policies. The damage waiver does not cover damage to or from a golf cart. Additionally, you authorize Gulf Tide to charge the credit card on file with any damage cost.
INCLUSIVE FEES: – Rates include a one-time linen/towel setup. Amenity fees are included in the rental rate if your rental requires them.
CLEANING FEE: – A housekeeping fee will be added to all reservations, regardless of the number of nights booked. The fee will vary depending on the size of the property. This is applied for cleaning and laundry services upon departure. To avoid an extra cleaning charge: wash the dishes and leave the property in a neat and orderly condition. A $75 garbage removal fee will be assessed if garbage is not removed from the house at time of check-out.
FALSIFIED RESERVATIONS: – Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will result in immediate eviction.
CHECK-IN AND CHECK-OUT:
GULF TIDE utilizes a self-check-in and self-check-out process for the convenience of our guests. This can be accessed by visiting destindays.com and clicking on guest portal. Use the reservation holders email address and date of arrival to login.
Check-in is 4:00 P.M. CST and check out is NO LATER THAN 9:00 A.M. CST. Gulf Tide will charge a late check out fee for guest who have not checked out by 9am. During peak seasons and holidays there is a possibility that a unit will not be ready by 4:00 PM. We greatly appreciate your patience as we work hard to ensure your property is properly cleaned and meets our quality standards.
PRIVATE POOLS AND SPAS:
A fee is required to heat private pools and or spas and must be added 7 days prior to your arrival date.
Some homes have private pools that can be heated for an additional fee. Not all pools can be heated. Homes with spas attached to pools have specific instructions that must be followed to avoid additional charges. These pools and spas cannot be heated to different temperatures at the same time. The pools are heated to 86 degrees. Heaters are disabled from May through September so pools and spas cannot be heated during this time. Gulf Tide reserves the right to disable heaters if overnight temperatures are forecasted to be below 40 degrees. Guest should not tamper with pool equipment including adjusting valves, pool timers, pool temperatures, any guest found to have tampered with pool equipment will be charged for pool tech visit and repair and or adjustment of chemicals.
GOLF CART RULES:
All of our golf carts are electric and are not designed to be driven long distances or for long periods of time. Doing so will overheat and damage the motor. If this occurs during a reservation, the person renting the home will be responsible for any and all associated repairs. This includes a complete motor replacement which could exceed $1,000.00. A replacement golf cart will not be provided.
Golf carts are only allowed to be driven by a responsible person 21 years or older with a valid driver’s license. Only street legal golf carts are allowed to be driven outside the community. Street legal golf carts are to be driven to and from your beach access only. Golf carts are not personal vehicles that can be driven wherever.
The person responsible for renting through Gulf Tide Vacation Rentals and who has agreed to the golf cart rules and regulations assumes complete liability for any bodily injury or property damage caused by the golf cart. The Damage Waiver does not include coverage for injury or damage caused by the golf cart.
The person responsible for renting through Gulf Tide Vacation Rentals and who has agreed to the golf cart rules and regulations is responsible for any loss or any damage to the golf cart or its accessories. The Damage Waiver does not include coverage for the loss or damage to the golf cart or its accessories.
When driving the golf cart, a personal, valid driver’s license and a personal, current insurance card must be in the golf cart when being driven. In the event of an accident, the driver and his or her insurance company are responsible for any injuries and damages.
Rules of the road apply when golf carts are being driven. Street legal golf carts must be parked in a valid parking spot where a normal vehicle would be parked while at the beach. The person responsible for renting through Gulf Tide Vacation Rentals and who has agreed to the golf cart rules and regulations will be responsible for all tickets, fines and any fees required to recover the golf cart it is towed or impounded.
Golf carts are to be properly secured to avoid theft, damage or unauthorized use. Golf carts must left at your rental property and in the garage every night.
Violation of any of the above rules may result in loss of use of the golf cart.
Please complete the street legal golf cart wavier by following the link below, reservation holder will be asked to upload a copy of drivers license and auto insurance.
Smoking is not allowed in or around rental properties. Smoking policy violations are not covered under the damage waiver. Violation of the No Smoking policy will result in immediate eviction, forfeiture of rent, and extra charges for restoring the property to its original condition.
A lockout fee will be charged if Gulf Tide is called to assist guests locked out of a property after business hours unless the lockout is due to equipment malfunction. The lockout fee will be determined by the locksmith and is due to the locksmith at the time of service.
Grilling is only allowed in designated areas for some condos. Grilling on balconies of any condo is not allowed and will result in immediate eviction and forfeiture of rent. For properties with grills, it is the responsibility of the guests to clean the grill after each use and prior to check-out to avoid additional fees. Failure to clean the grill before check-out will result in a $100 Grill Cleaning Fee being charged to the card on file.
All rental properties have fully equipped kitchens including a refrigerator, stove, oven, microwave, dishwasher, coffee maker, blender, toaster, pots, pans, cooking utensils, baking sheets, baking dishes, glassware, dishware and flatware.
All vacation rental properties are privately owned and are furnished and equipped by their owners. Gulf Tide Vacation Rentals cannot make any changes to the furnishings or equipment provided by the owner. If you require special appliances or equipment, such as hair dryers, please bring them with you. If you have any questions about what is standard in our rental properties please contact a reservation agent. Decor, style, and color will vary & furnishings are subject to change without notice and are in “as is” condition. Under no circumstances are furniture, bedding, mattress pads, utensils or any other property supplied with the rental property to be taken out or transferred from one property to another. If items are removed from a unit, you will be charged the cost to replace the item. Moving of furniture is prohibited. You will be charged to place furniture back into its correct place and any repairs of any damage caused by moving items. Refunds will not be issued for a change that has occurred in the unit. We do not warranty bed sizes or furnishings of any rental unit.
LINENS AND TOWELS:
Gulf Tide provides all linens including sheets, towels, blankets, comforters and pillows. These items are to be used in the property only and should never be taken to the beach. These items are inventoried after every reservation and the cost to replace missing or damaged linens, pillows, etc. will be charged to the credit card on file.
Rental units will be cleaned to quality standards prior to your arrival as well as after your departure. No daily maid service is provided. Please try to maintain properties as if they were your own. Renters are responsible for the cleaning of the property during their stay and for leaving the property in good condition at check-out. If a property is found abnormally dirty during the check-out inspection, an additional cleaning fee will be charged to the credit card on file.
Guest are responsible for placing trash cans out on assigned days after 7pm on Monday for Tuesday pickup and after 7pm on Thursday for Friday pickup. Trash cans must be placed inside before midnight on pickup day or the community association will issue a ticket of up to $100 per violation in which the guest is responsible for. Guest will also be charged if an excessive amount of trash is left at check out as it should be less than 1-2 bags since trash day is one day prior to check out.
Maintenance calls attributable to the guests will be charged to the guests. Owner or agent designated by owner may enter premises to make repairs. Units are in “as is” condition. TV’s, appliances, air conditioning equipment or any items of an electrical or mechanical nature are not guaranteed. Repairs will be made as soon as possible. However, failures will not result in refunds or adjustments.
Gulf Tide Vacation Rentals is not always an on-site company and therefore cannot predict construction plans or be held responsible for any inconvenience. No refunds can be given in the event of nearby construction.
QUESTIONS AND COMPLAINTS:
Property owners and management work hard to ensure the rental property and its amenities are in place and in good working order. Management will be available to handle questions, complaints and supervise any needed maintenance. In case of a maintenance issue, management will strive to have the problem repaired as soon as possible after being notified. However, no refund or rate adjustment shall be made for unforeseen failures such as the supply of electricity, water, pool filtration systems, air conditioning, telephone, internet, television or cable service, appliances, etc. It is the guest’s obligation to report any problems or damage immediately to management.
RATES AND AMENITIES:
Gulf Tide Vacation Rentals uses dynamic pricing which is based on occupancy of like homes in the area, area events, and area rental rates for similar properties. These rates are constantly changing, quotes made by Gulf Tide are only valid for 24 hours.
Rates are subject to change without notice. Gulf Tide Vacation Rentals reserves the right to modify quoted rates that may have been misquoted, regardless of how the error was made. A quote is not a legally binding contract.
Guest are provided with 8 amenity wristbands in Destiny East, these wristbands are for guest 12 and up and must be worn at all times when accessing community amenities. The 8 amenity wristbands are property of each home and are verified at check-out and check-in. Missing or damaged wristbands will be charged to the reservation holders card on file at $100 per missing wristband.
The City of Destin has a No Noise Ordinance after 10 pm. If there is a complaint regarding this issue or discourteous and rude behavior you will be asked to leave without a refund.
OWNER’S CLOSET & GARAGE:
Most properties have interior locked closets that are off limits to guests. If any items are taken from the locked closet or damage is done to the closet, the guest will be charged.
It is understood that exceeding the maximum occupancy will result in immediate eviction and forfeiture of rent. All guests are responsible for the property, the contents of the property and themselves during occupancy. Guests must lock windows and doors securely when not on the premises and at check out. Each property is privately owned, so décor, colors and inventories may change without notice. Gulf Tide will provide a minimal amount of starter supplies, but guests are responsible for providing toilet paper, paper towels, trash bags, soaps, detergents, cleaning agents, etc.
The renter named in this agreement will be responsible for ensuring that both themselves and all guests, whether they are registered in the rental unit or not, adhere to the rules and regulations affecting the building and/ or community in which you are staying.
The renter acknowledges that management, property owners, and employees do not carry personal liability insurance and cannot be held responsible regardless of fault, for any accident, loss, damage or injury suffered by the renter, members of their party or any other guests which the renter or their party have allowed access to the property, regardless if said loss is a result directly or indirectly from acts of nature, danger incident to the sea, any body of water, fire, breakdown of machinery, equipment, acts of government or other authorities, delays or cancellations of or changes in itineraries or schedule or from acts of omission of any airline. Furthermore, the renter will release and hold harmless any and all parties involved with the rental, management, and reservations of the property and to release and hold harmless it’s owners or representatives for any loss or damage to personal property or for any injury and/or death.
Representatives of management or owners may enter the premises at any reasonable time to make repairs. Management will not be held responsible for acts of theft or vandalism or other damages to the guests’ personal items left in the unit. Neither management, nor the owner is responsible for personal items left on the premises by guest upon departure. Units may not be sublet.
HOLD HARMLESS AGREEMENT:
You agree to and shall hold Gulf Tide and the property owner (as intended third-party beneficiary) harmless from and against all claims, demands, causes of action, damages and liability arising from or related to any of the following: (a) Any plain and visible condition of the rental property or any furniture, fixtures, or equipment therein not promptly reported to Gulf Tide upon your check-in (prompt reporting means on or before eight (8) hours from the time you check-in to the property). (b) Any unknown, non-visible defective condition of the rental property or any furniture, fixtures, or equipment in or serving the rental property. (c) Any actions or conduct, or failures to act, whether negligent or intentional, on the part of any third party resulting in personal injury, harm, or death to you or any other persons. (d) Any injury, harm, or death to you or any other guest, persons, or animals during your stay not caused by us, including any injury, harm, or death caused by any defective condition of or in the property or to furniture, fixtures, or equipment (including any swimming pool). (e) Any and all damage to the rental property or any furniture, fixtures, or equipment (including any swimming pool) in or serving the property as a result of your, or any other occupants, negligent or intentional acts, conduct, or negligent or intentional failures to act. (f) Reasonable differences and/or changes between the property’s actual condition at check-in and the condition represented on our website advertising or in our marketing materials, photographs, or other descriptions used on our website or as part of our online internet reservation system as a result of remodeling, maintenance, normal wear and tear, or similar circumstances beyond our control. (g) You agree to be responsible and liable for any/all damages to the rental property and all furniture, fixtures and equipment in or serving the property (including any swimming pool) as a result of any intentional actions or intentional failure to act on your part or on the part of any guests residing in the property with you, including children. You agree and acknowledge that your credit card or financial account may be charged for the costs to repair and/or replace any damaged property.
Effective 12/1/2018, all guests occupying a unit or home managed by Gulf Tide Vacation Rentals must be listed when completing rental agreement. Legal name and ages will be required on all guests saying in the unit or home during your stay dates. Phone numbers are also required on any guest over the age of 25. Should your guests change you are required to update Gulf Tide Vacation Rentals.